HELP CENTER & APP STORE SUPPORT

Vicenox Support & FAQ

Answers to common questions about widgets, countdowns, and mission tracking.

Frequently Asked Questions

How do I add the Vicenox Countdown or Progress widget?

Touch and hold an empty area on your iPhone or iPad Home Screen or Lock Screen, tap Edit in the top corner, tap Add Widget, and select Vicenox. You can choose between the Countdown, Progress, and Next Mission widgets.

When does the Lock Screen Live Activity become available?

iOS allows Live Activities to run for up to 8 hours. The "Start live countdown" button automatically appears on the Countdown tab during the final 8 hours before midnight launch in your local time zone, placing a live timer on your Lock Screen and in the Dynamic Island.

When do the Interactive Map, Guides, and Mission Tracker unlock?

Prior to launch day (November 19, 2026), Vicenox operates in Pre-Launch Mode (Countdown, News, Wiki, and Settings). The moment midnight arrives in your time zone, the app automatically flips to Post-Launch Mode, unlocking the Map, Mission Tracker, and Walkthrough Guides tabs.

How does content stay up to date?

Vicenox ships with a full offline database of characters, vehicles, and news, and automatically checks our content manifest in the background so new vehicles, missions, map pins, and walkthroughs appear without waiting for an App Store update.

Need additional help or want to report an issue?

Send us a message or email support@vicenox.com and we'll get back to you promptly.